Zimbabwe Consumer Voice
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Help & Support
Find answers to common questions about ZCV
General
What is Zimbabwe Consumer Voice (ZCV)?
Is ZCV free to use for consumers?
How does the trust score work?
For Consumers
How do I file a complaint?
Can I file a complaint anonymously?
How long does it take to get a response?
What if I'm not satisfied with the company's response?
For Businesses
How do I register my business?
How do I respond to a complaint?
What subscription plan is right for my business?
Legal & Privacy
How is my data protected?
Can I request deletion of my data?
What happens to publicly visible complaints?
Still need help?
Our support team is available Monday–Friday, 8am–5pm CAT
Email support@zcv.co.zw
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