File complaints. Track responses. Hold businesses accountable — publicly, permanently.
Submit a complaint in minutes. Describe the issue, attach evidence, and state your desired outcome.
The business receives an official notification and has 14 days to respond to your complaint.
Track responses in real time. All replies are logged publicly and permanently on the complaint.
Rate the outcome. Your review directly updates the company's public ZCV Trust Score.
The ZCV Trust Score is calculated automatically from real behavioural data — not self-reported. It updates every time a complaint is filed, responded to, or resolved.
Join ZCV to manage your reputation, respond to consumer feedback, and demonstrate your commitment to excellent service.